Shipping policy

Shipping Policy

Last Updated: June 29, 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Processing Time

  • Orders are processed within 1 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or peak seasons, processing may take slightly longer.

Shipping Within Pakistan

We deliver nationwide across Pakistan through trusted courier partners.

Estimated Delivery Time:

       3–5 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location.

  • Free shipping may be offered on selected products or orders above a specified amount during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment.

Cash on Delivery (COD)

Cash on Delivery is available in most areas of Pakistan. Our team may contact you to confirm your order before dispatch.

Incorrect Address

Please ensure your shipping address and contact number are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Lost Shipments

While we work with reliable courier services, delivery delays may occasionally occur. If your order has not arrived within the estimated delivery time, please contact our customer support so we can assist you.

Damaged Package

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the package and product. We will review your request and work toward a suitable resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

  • Email: officialamcollections@gmail.com

  • WhatsApp/Phone: +92 3431168233

  • Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (PKT)

  • Business Adress: Chk no 5/1RA near Bismillah food point, Renala Khurd, Okara